Job Description

The Role:
You will be responsible for :
Handling inbound calls and emails in a professional manner.
Resolving customer inquiries and requests and ensuring strong customer satisfaction.
Working with various internal teams to ensure prompt and accurate order processing and delivery.
Escalating customer feedback as required.

Ideal Profile:

You have at least 1 year experience within a Admin Assistant or Customer Service role, ideally within the Healthcare & Lifesciences industry.
You possess excellent interpersonal as well as written and verbal communication skills.
You pay strong attention to detail and deliver work that is of a high standard
You are a strong team player who can manage multiple stakeholders
You are adaptable and thrive in changing environments

What's on Offer?

Opening within a company with a solid track record of success
Great work culture
Flexible working options

Job Tags

Full time, Flexible hours,

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