Job Description

Description + Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information. + Utilize appropriate systems and databases to enter client or claimant information and or retrieve information. + Verify all client information is current in the database and all client specific guidelines and or rules or information is documented in the system. + Work independently and in partnership with other team members to ensure that questions are addressed, documented and cases are returned in a timely fashion. + Direct calls to other departments as needed. + Perform various clerical duties such as data entry, emailing and organizing. + Assist in resolution of customer complaints. + Notify management of any issues or concerns. + Ensure all practices are carried out in accordance with state and federal safety and legal regulations. + Perform other duties as assigned Skills Microsoft Excel 40 WPM Knowledgeable on multiple software programs and ability to be trained on new ones Complete knowledge of time management, faxing, copiers, phone systems Additional Skills & Qualifications Education and/or Experience + High school diploma or equivalent required. + Minimum one year clerical experience; or equivalent combination of education and experience preferred. + Experience in a medical office or insurance industry highly preferred. QUALIFICATIONS + Must possess complete knowledge of general computer, fax, copier, scanner, and telephone. + Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet. + Must have ability to be trained on and adhere to HIPAA regulations and compliance standards. + Must be a qualified typist with a minimum of 40 W.P.M. + Ability to follow instructions and respond to managements' directions accurately. + Must demonstrate accuracy, thoroughness, and responsibility for quality of work, and ability to take initiative to identify improvements. Looks for ways to improve and promote quality and monitors own work to ensure quality is met. + Must demonstrate exceptional communication skills. Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of Woodbury, NY. Pay and Benefits The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Woodbury,NY. Application Deadline This position is anticipated to close on Dec 2, 2025. h4> About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Tags

Contract work, Temporary work, Work at office,

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