Scope of Position: Reporting to the Technical Resources Manager, responsibilities include providing technical call support for all of our customers, sales representatives, and OEM accounts. This position also interfaces daily with the customer service, engineering and product management departments. Essential Duties and Responsibilities: List what the person must do to perform the job to meet standards regarding equipment selection, installation and operation Investigates, verifies and makes recommendations for special applications, operation and performance of products Provides first contact and follow through to resolution for problem jobs Provides written reports for distribution to engineering and manufacturing Provides product quality testing, supported by reports to the appropriate departments Provides technical assistance and information on products and equipment by telephone, facsimile, E-mail, and standard mail correspondence in response to customer inquiries Travel to job sites as needed and helps our customers resolve issues varying in nature that may require hands-on work as required or requested by Manager Enters technical call logs into database to inform engineering and manufacturing of product issues Performs other similar or related duties as required Position Requirements: The Technical Service Representative must possess the minimum knowledge listed below: Associate's Degree or advanced technical schooling Minimum five years field experience, with emphasis on strong customer service Proficiency in computer software including Word, Excel, PowerPoint and Outlook Excellent verbal, written and analytical skills Willingness to travel periodically Ability to lift 60lbs intermittently, with repetitive bending, reaching and twisting
...company with hotels and restaurants in multiple cities.Professional development that sets you up for success across multiple hospitality... ...Palisociety. We strive to delight and inspire our guests and local community by creating one-of-a-kind neighborhood-centric places filled...
Are you a Imaging Technologist looking for a new & exciting Weekend Part-Time opportunity? If so, Suburban Hospital in Bethesda, MD, has the perfect opportunity for you!At Suburban, you will experience the resources and reputation of Johns Hopkins world-class care -...
...reputation as one of the best property casualty insurers in the industry for over 160 years. Join... ...and where you do it.**Job Category**Claim**Compensation Overview**The annual... ...and work product of Independent Adjusters.+ Negotiates with multiple constituents...
...About the Role Druid Hills Golf Club, one of the most prestigious clubs in Atlanta, is currently seeking a skilled and experienced Massage Therapist to join our team. As a Massage Therapist at Druid Hills Golf Club, you will have the opportunity to provide exceptional...
...have experienced consistent growth for the past 10 years and continue to expand. We are currently hiring for an Insurance Estimator with Xactimate experience to help grow our Insurance Restoration Department. We Offer: Competitive salary and bonus opportunity (...