Company: Teleperformance
Position: Customer Success Specialist
Location: George Town, Penang, Malaysia
Salary: RM 2,800 - RM 3,300
Language Requirement: English & Mandarin
Working Hours: 9am to 6pm or 12pm to 9pm
Overview:
Respond to customer inquiries via phone and email.
Serve as the primary contact for customers on the client's website.
Embody the client's values of responsibility, quality, and excellence.
Qualifications:
Education: Bachelor’s Degree or equivalent; B2 level English proficiency.
Experience: Minimum 6 months in customer support; call center experience advantageous.
Interpersonal Skills: Customer service orientation, active listening, problem-solving, and emotional intelligence.
Technical Skills: Typing speed of 40wpm with 90% accuracy; proficient in Microsoft Windows and Office.
Able to Write / read / speak mandarin fluently
Responsibilities:
Assist customers in placing online orders and provide timely support.
Handle payments and confidential information securely.
Proactively support customers to enhance brand loyalty.
Collaborate with team members to improve customer support experience.
Stay updated through training and meet performance indicators.
...charitable giving, education initiatives, and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in Californias Central Valley. To learn more about The Wonderful Company, its products and its core values...
...Position Overview: We're hiring recent graduates who have received theirClass A CDL that's ready to launch their trucking career!Join our team and gain hands-on OTR experience with a company that invests in your growth and safety. *MUST have class A CDL!...
...International Falls is Minnesotas vacation paradise where Rainy Lake offers great recreation throughout all four seasons. Fishing, boating, hiking, wildlife watching, hunting, snowshoeing...just to name a few. Visit Voyageurs National Park, a watery wonderland of pristine...
Shape the Future of Microelectronics at JRC ! Do you have a passion for cutting-edge technology and drivingthe future of microelectronics? If so, we want to connect with you! Were on the lookout for a dynamic Senior Manager of Semiconductor Technologies (Radiation...
...Services of Philadelphia (CLS) is seeking one full-time intake paralegal for the Health and Independence Unit (H&I) at its North... ...District 1199C. The current minimum starting salary is $47,410 for entry-level applicants, which increases with relevant years of experience...